Frequently Asked Questions

Select from our List of FAQ Topics.

Select from our List of FAQ Topics

  1. What options do I have when signing up with you?

  2. I like my current registrar, how do I use ArisHost's Web Hosting features?"

  3. How do I change my customer information such as name and address?

  4. How long will it take for my account to be activated?

  5. Do I have control over my domain name?

  6. I want to register a domain name. However, I don't need the free Web Hosting package at the moment. I am looking for some sort of domain parking. Will I still have to pay $30 for that?

  7. What if my domain name is not yet expired and I want to use your services, are there any discounts?

  8. ArisHost boasts of a banner-free site if we register our domain with you. However, if we just want to transfer our existing domain name provided all conditions were met, can we still take advantage of your ad-free Web Host ing features? Is there any catch?

  9. How do I change my Account or Domain Password?

  10. Can I password protect certain portions of my web site?

  11. The control panel seems to be lacking some of the features I want. These include things such as submission of sites to search engines, disk space usage, site statistics, etc. Will you be able to provide me with the features g iven above by placing them in the control panel?





1. What options do I have when signing up with you?

There are three options when signing up with ArisHost:
  1. You can register a new domain name and have ArisHost as your registrar. The cost associated with this is $30/year for the domain name. Included is our FREE package.
  2. You can transfer an existing domain name to ArisHost, and have us be your registrar. The cost associated with this is also $30/year for the domain name. Included is our FREE package. Please note there are NO one-time fees associated with t ransferring to ArisHost.
  3. You can stay at your existing registrar, and use ArisHost's Web Hosting and Email package (See below)
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2. I like my current registrar, how do I use ArisHost's Web Hosting features?

You can use ArisHost's Web Hosting and Email package for the same low price of $30/year. All you have to do is select the "Just Web Hosting Service" button on the join page. After you have entered all necessary information, uploaded your website, and are ready to be hosted at ArisHost, have your current registrar point your domain's nameservers to:

    DNS1.ARISHOST.COM     206.112.88.21
    DNS2.ARISHOST.COM     206.112.88.44

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3. How do I change my customer information such as name and address?

Your contact information can be changed by logging into the Control Panel and selecting "Account Info". From there, you can click on "Owner Contact " for changing the owner information, "Administrative Contact" for changing the Administrative information and "Billing Contact" for changing the billing information. You will be presented with a screen that will allow you to change all the information you may need to. Make sure that you keep this information current, as ArisHost makes use of this information for important communications.

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4. How long will it take for my account to be activated?

Your account will be activated and ready for upload within 2-3 minutes of completion of the join page. Your domain registration or transfer request will be submitted within five minutes of your being billed. It may take as long as 24-72 hours before a new registration is complete and your website viewable from our servers throughout the world (this delay is caused by root nameserver and DNS propagation). The transfer process may take as long as 7-10 days depending on circumstances beyond our control.

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5. Do I have control over my domain name?

Yes, you have full control over your domain name. If you register or transfer a domain name through us, YOU are the sole owner of it. If you'd like to change your contact information, you can do so in the Control Panel. If your DNS is already set up on another nameserver that you'd like to use instead of ours, please send us the request to make the change and we will make it for you right away.

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6. I want to register a domain name. However, I don't need the free Web Hosting package at the moment. I am looking for some sort of domain parking. Will I still have to pay $30 for that?

Yes, the $30 fee is for the domain registration, and is good for one year. The free Web Hosting services come free with the domain registration. If you choose not to utilize the Web Hosting, then essentially you are "parking" your domain with us.

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7. What if my domain name is not yet expired and I want to use your services, are there any discounts?

If you are transferring your domain name to us, there is a $30 charge that will give you access to our free services for one year. To continue to take advantage of our free services, you must continue to keep your domain name registered with us.

About any services or features, please email feedback@arishost.com.

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8. ArisHost boasts of a banner-free site if we register our domain with you. However, if we just want to transfer our existing domain name provided all conditions were met, can we still take advantage of your ad-free Web Hosting features? Is there any catch?

Yes, a domain name that is transferred to us is also eligible for our free Web Hosting services. There is a $30 charge for each domain name transfer, which will give your domain name one year of registration, and access to our FREE Web Ho sting and Email services.

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9. How do I change my Account or Domain Password?

Go to the Control Panel and select the "Change Password" option.

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10. Can I password protect certain portions of my web site?

Yes. To do this, go to the Control Panel and select "Folder Protection".

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11. The control panel seems to be lacking some of the features I want. These include things such as submission of sites to search engines, disk space usage, site statistics, etc. Will you be able to provide me w ith the features given above by placing them in the control panel?

We value your input and we are taking into consideration any and all suggestions and comments on how to improve the control panel. We are currently working on the control panel to improve its design, features and usability so that our customers can best manage their accounts. For specific inquiries about your account, please email support@arishost.com, and for any suggestions or comments.

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